What is the ITIL certification salary?

Published:Nov 17, 202309:31
What is the ITIL certification salary?
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The professional certification industry has grown as the technology industry has progressed. It has been found that the most lucrative certifications in the field of IT include Cisco, Microsoft, and the likes of ITIL, ITSM, and security.

ITIL-certified respondents earned an average of 11% more than the national average salary. A collection of IT best practices describes common daily approaches that organizations can use. You must tailor all IT services to meet the needs of an organization.

ITIL is the most widely recognized ITSM framework by organizations in various industries. ITIL-certified professionals are in high demand, while non-certified ones are in short supply. ITIL® Master salaries in India and other top countries are discussed in this article, considering factors such as experience, location, job function, and company.

What exactly is an ITIL credential?

CCTA, the UK Government's Central Computer and Telecommunications Agency (CCTA), first developed the ITIL framework in the late 1980s as a set of best practices to improve IT service management in government organizations. When ITIL was first published, it went through many iterations, including ITIL V3 (released in 2007) and ITIL 4 (released in early 2019).

After a joint venture between the British government and the London-based Capita PLC, AXELOS® has been responsible for maintaining the ITIL framework since 2014.

ITIL certifications cover all aspects of the ITIL service lifecycle. Before receiving their certification, candidates for ITIL certification must complete a training program and pass an exam. There are five levels of ITIL certification offered by AXELOS, ranging from Foundation to Master. The more advanced courses go into greater depth and detail about ITIL best practices, which helps candidates get ready for the most challenging IT roles.

Salary for ITIL experts

ITIL professionals' salaries can be affected by various factors, including their experience level, the type of ITIL certification they hold, the role, and even where they work. According to ZipRecruiter, ITIL Foundation credential holders make an average of $88,108 annually, with the top 10% earning as much as $148,500. ITIL Master credential holders, on the other hand, can expect an average annual salary of $94,482 and a top salary of $162,000, respectively. Pay scales can vary greatly depending on where you live. At least 23% more than the national average, foundation credential holders in Sunnyvale, CA can expect to earn. Those with an ITIL Master credential in San Mateo, CA, make 25% more than the national average. A person's job title also influences compensation. While an ITIL manager earns an average of $103,847 annually, Glassdoor says an ITIL analyst makes $62,200.

As a result, ITIL-certified professionals can earn anywhere from $92,000 to $105,842 per year in Mountain and Pacific markets, respectively.

More than 90% of those who answered the question about IT service management did so with the ITIL Foundation certification, which comes with a starting salary of $98,000. ITIL Service Lifecycle: Service Operation and ITIL Service Lifecycle: Service Transition pays more than $117,000 on average for the most advanced certifications.

There is no doubt that money is vital to us all. Still, ITIL certifications also have significant value for both employees and employers. All industries and workplaces benefit from ITIL's universal benefits. Services aligned with and meet business needs, help manage risk, and provide a stable environment to support business changes are all valuable to an organization.

ITIL is a good fit with other methodologies, such as Enterprise Architecture and Project Management, that many organizations use. With these process-driven frameworks, IT infrastructure can be structured to deliver predictable and repeatable results.

Because of this, ITIL-certified professionals are in greater demand, and their pay is higher than that of other IT workers. Geographic location affects the salary of an ITIL certified professional.


  • USA – USD 98,388
  • India – INR 1,010,838
  • UK – GBP 40,807
  • Australia – AUD 99,738
  • Canada – CAD 84,189

Job roles:

An ITIL® Certified individual can work in various positions in the company. The ITIL® Master salary is shown in the table below for various job roles:

  • Information Technology (IT) Manager - $103k
  • Information Technology (IT) Director - $136k
  • Project Manager, Information Technology (IT) - 98k
  • Senior Project Manager, IT - $117k
  • Chief Information Officer (CIO) - $186k
  • Vice President (VP), Information Technology (IT) - $161k
  • Business Analyst, IT - $72k


How much a professional makes depends on how long they've worked and what skills they have. Professionals with ITIL Foundation certification earn more money than their non-certified peers. A breakdown of ITIL® master salaries based on years of experience is provided in the table below.

  • Experienced - 36.6%
  • Mid-Career - 29.0%
  • Late Career - 19.5%
  • Early Career - 14.0%
  • Entry Level - 0.8%

Top US companies

Microsoft Corp, Deloitte Consulting LLP, Science Applications International Corporation (SAIC), and Amazon.com Inc. are among the top employers in the United States that hire ITIL® certified professionals. The following is a list of the highest-earning ITIL® accredited employees in the United States.

  • Booz, Allen, and Hamilton - $73k - $155k
  • Deloitte Consulting LLP - $75k - $143k
  • Science Applications International Corporation (SAIC) - $63k - $158k
  • Microsoft Corp - $69k - $193k
  • Amazon.com Inc - $79k - $192k

The globally recognized ITIL certifications will give you a launchpad to advance your career and take it to greater heights.

End note

ITIL (Information Technology Infrastructure Library) certification is highly valued on ITSM resumes. It improves one's chances of advancing in their own company or others. ITIL certification on your CV distinguishes you from uncertified peers, evaluates your IT service management skills, and expands your professional reach.

IT professionals and organizations benefit from ITIL certifications. ITIL certifications assure businesses that IT professionals have the skills and knowledge to execute ITIL framework solutions across the ITSM lifecycle, increase quality, and drive value. Credentials set a minimum degree of professional competency so businesses can screen candidates.
ITIL certifications give firms that adopt ITIL assurances about the skills and competence of ITSM team members.
Start learning ITIL with Simplilearn online bootcamp.

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